FAQs

Have a question, concern or suggestion about the move to Google Apps or Life after Lotus?

Contact us at support@gdesk.co

How do I narrow down search results? What are Search Operators?

posted Jul 25, 2013, 10:16 AM by Unknown user   [ updated Aug 26, 2013, 4:15 PM ]

The best way to narrow down your search results is with search operators. Search operators are special words with specific formatting that you can add to your search to significantly filter out results. Here are some search operators that can help you narrow down your Gmail search results:

To: From: and CC:

gmail advanced search to from cc resized 600
This is the most common of Gmail search types. In the search bar type "to:" and then start typing a name or address for auto-complete to kick-in. Select the name, press the space bar and type in a keyword or two. It works for to:, From: and cc:.

- minus

gmail advanced search minus sign
Use the minus (or dash) key to designate words you want eliminated from results. 

before: after: 

gmail advanced search before after
Use to set a date range. Note that the format when searching Gmail is YYYY/MM/DD.

has:attachment,Calendar,photos...

gmail advanced search has attachment
Includes messages that only have attachments or whatever you specify. Can be combined with the above to show all attachments to or from a person. Start by typing "has" and check the dropwdown for additional options.

filename: PDF 

gmail advanced search part of filename
If you are looking for a specific file or file type you can include the filename: tag. Our example returns all PDF files. 

in:label

gmail advanced search with labels
This will search within labels in Gmail (also referred to as folders) Tags like in:Spam, in:trash or in:anywhere will include these labels which are not set by default.

is:unread is:read is:starred is:chat

gmail advanced search is starred read more
You can search the status of a message with the "is:" operator. This is helpful to search Google Chat messages as well by using the "is:" chat operator. Find all unread messages in Gmail quickly with just the "is:unread" search operator.



A full list of search operators as well as keyboard shortcuts can be found here.

Will my email address change?

posted Jun 27, 2013, 6:16 AM by Christopher Alghini

No, your email address won't change! You'll continue to receive all your email at your current address.


I already use Google Apps for my personal email and calendar. Are we getting the same applications?

posted Jun 27, 2013, 6:15 AM by Christopher Alghini

They are similar, but we'll be using the enterprise edition of Google Apps, which provides more robust features, more support, and an "up-time" guarantee.

Will you help me set up and use my Google Apps account?

posted Jun 26, 2013, 4:57 AM by Christopher Alghini

To help you get started with your new Google Apps account, we've set up this website which contains instructions for accessing your account, setting up your new services and mobile device, and using the services.

You'll have access to your account before launch day and we'll provide additional resources to help you get ready. Watch for these resources in your current email.

How much time is required to set up my account?

posted Jun 26, 2013, 4:50 AM by Christopher Alghini

You'll be able to master the basics -- sending and receiving email and viewing and scheduling meetings -- very quickly. However, the time required to completely move over to Google Apps can vary, depending on how you currently use Lotus Notes. 


For a typical email and calendar migration, expect to spend about 4 to 8 hours over the course of a week or so, to take training, review documentation, and set up your services. If you also access email on a mobile device, plan on spending a bit more time.

Will I still be able to access my Notes account after the switchover?

posted Jun 26, 2013, 4:47 AM by Christopher Alghini

Yes, for a period of time, you can still log in to your Notes account to view your email, calendar, and personal contacts. However, you can't make any changes in Notes or send and receive messages from Notes.

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